Reference | David Hennion (Leaseplan)
LeasePlan Belium celebrated its 50th birthday in 2022. Throughout the past few years the company experienced a quick growth: this brought new challenges and an increased workload along. Currently, the main priority is not to find addional credit management professionals. David Hennion, AR and collection manager, motivates his choice for outsourcing and the collaboration with CREDIRE by iCredit.
The challenge: increased workload
“LeasePlan is a company specialised in leasing cars, professional as well as private. We have known a strong growth within the past 50 years. which comes with stress, definitely when people are dropping out, like what happened in my team. The workload remained high. Hiring new, permanent employees for the debt collection process was not our first priority. That is why I searched for a different way to release some stress. I considered consultancy, but that is more of a short-term plan. That is why outsourcing seemed to be the best solution.”
The solution: outsourcing credit management
“In the search for a strong partner I found CREDIRE, the outsourcing service from iCredit. Their team is particularly experienced in credit management and they started independently, right away. We are able to follow up on actions and create reports when necessary. After all, they work with our systems. And above all, the easily accessible approach ensures a strong connection with our internal employees.”
The result: flexible and specialized support
“We have been using outsourcing for a few months now and CREDIRE excels in flexibility. The team smoothly adapts depending on the peaks and troughs in our workload. It’s great to be able to count on this support over a longer period of time! Moreover, the credit controllers have extensive expertise, know the legal snags and suggest practical points of improvement. An added value for our team.”
“The easily accessible approach of CREDIRE creates a strong connecton with our team.”
– David Hennion, AR and Collection Manager at LeasePlan Belgium
Do you want to outsource your credit management to experienced professionals? Contact us: we will explain our way of working in a short call and make sure you know how we will enhance your processes with outsourcing.
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